Privacy Policy

Last updated: June 2025

Your privacy matters to us. This policy explains what information we collect and how we use it.

What We Collect
When you place an order or create an account, we collect your name, phone number, email address, delivery address, and payment details. We may also collect browsing data through cookies.

How We Use Your Information
We use your information to process and deliver your orders, send order confirmations and updates, respond to your queries, and occasionally send you news about new collections or offers. You can opt out of marketing messages at any time.

Sharing Your Information
We do not sell your personal data to anyone. We only share your information with trusted third parties who help us run our business, such as courier services and payment processors. These parties are required to keep your data safe.

Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect some features of the site.

Data Security
We take reasonable steps to protect your personal information. However, no online platform can guarantee 100% security.

Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact us at privacy@silkandsecret.pk for any such requests.

Children
Our website is not intended for children under 18. We do not knowingly collect data from minors.